I recently changed my windshield wipers (first time I’ve tried to do so), and in the process of struggling I messed up the driver’s side arm. It was loosened up and when I turned on the wipers it would hesitate at the apex and then shoot back down to catch up with the passenger side arm. After a while the driver’s side arm started going all the way to the end of the windshield before going back down.
I brought it in to the dealership where I bought the car and had them look at it. They said the motor needed to be replaced and I didn’t think much of it because I don’t know a whole lot about cars. However, now that I think about it, wouldn’t the faulty motor affect both windshield wipers? Second, wouldn’t a problem with the motor be more of a “wear and tear” issue over time rather than something caused by an incident like that? I’m thinking of complaining but wanted to get the opinion of some experts to see if I actually have a case to make. Thanks in advance.
Was I screwed by the repair shop?
It would have been interesting to here what brand year and model of car you have. Sense one wiper was working I would think the wiper motor would have been fine. It think the real problem was a loose fulcrum point at the bottom of the wiper arm or a messed up linkage problem. To make yourself feel better go back to the dealership and request the old wiper motor back. If they can't come up with it I'd say: You were taken advantage of by some wanton woman.
Was I screwed by the repair shop?
Too late now.
yes, you were screwed
sounds to me like the wiper gearbox for that particular wiper is at fault, not the motor at all.
The wiper gearbox is just under the wiper arm and when they strip inside, teh wiper does exactly what you describe. if the other wiper is working the motor is fine and they are screwing you
definetly screwed
before u do u have he old part if not I always tell people to ask for there old parts if they were replaced for no reason u have the part to verify before u should ask is this was a preventative type repair
you are always entitled to a second opinion,have them give you in writing what they found in their diagnosis,cause and correction,then take it to another repair station don't mention that you had it some were else and see what they come up with,the only thing that i can think of is that maybe the nut that holds your wiper arm may have come loose or something in the wiper linkage may have become tweaked.
Yes, they got to you. I'd still turn them into the better business bereau.
Too late to do anything now.
yes they screwed you, as long as the motor was working there was nothing wrong with it, all you needed at the most was a new arm on the side you screwed up.
